With over 20 years of experience in sales and service, Shanda stands as a seasoned professional who has honed her skills across diverse industries.

She has worked in various industries, including IT, retail sales, and insurance, but all have had the same underlying foundation of prompt response to inquiries, excellence of customer service, and efficient communication.

As the Director of Operations at an independent insurance agency, one of the most fiercely competitive niches within the service industry, she not only thrived at the forefront of customer interactions but also championed service after the sale, recognizing that a transaction is merely the inception of an enduring relationship.

In pursuit of a better work/life balance, Shanda has transitioned from the insurance industry to embrace yet another entrepreneurial role in her own holistic health & wellness business.

Amidst this shift, she continues to uphold the practices of prompt responsiveness and continual dialogue with potential or current clients through use of PipelinePRO in her own business.

A firm believer that customer engagement extends far beyond the initial contact, Shanda is an advocate for the adoption of Customer Relationship Management (CRM) systems. This belief is especially pertinent for emerging small and medium businesses navigating the intensifying pace of industry competition.

As a Certified Partner with PipelinePRO, Shanda along with the team at Pipeline PRO, are dedicated to bringing the PipelinePRO All-in-One system to businesses, aiming to foster growth in efficiency, customer reach, communication, and service.

Connect with Shanda to explore the power of PipelinePRO to elevate your business to new heights.